Welcome to the New Alpha Asset Management website
Select your profile
Professional investor
Non-professional investor
Eligible counterparty

New Alpha Asset Management is an investment management company approved by the Autorité des Marchés Financiers under number GP 05-00001 dated January 20, 2005.

The sole purpose of this site is to provide general information on New Alpha Asset Management, its management expertise and its products and services.

This information is not exhaustive, may change over time and may be updated by New Alpha Asset Management at any time without notice.

No information contained on this site constitutes an offer to buy or sell a financial instrument, or investment advice.

Before consulting the site, please read carefully the “legal information” and “regulatory information” for your own protection and interest.

In accordance with the European Markets in Financial Instruments Directive (“MiFID”), please specify above your country of residence, your language and the investor category to which you belong.

By logging on as a non-professional or professional investor, you acknowledge that you have read and accepted the terms of use of this site.

Do you accept the conditions mentioned above and affirm that you understand them?
Contact
New Alpha » Complaints

Complaints

Investors who hold financial instruments managed or designed by New Alpha Asset Management can contact us for any complaints related to these products (performance, net asset value, regulatory documents, etc.). Clients who receive investment services from New Alpha Asset Management can also contact us for any complaints regarding the investment service provided.

In accordance with article D. 321-1 of the Monetary and Financial Code and in application of the MIF 2 directive, investment advice is defined as the provision of personalized recommendations to a client, either at their request or at the initiative of the company providing the advice, regarding one or more transactions involving financial instruments.

In accordance with article 9 of Delegated Regulation (EU) 2017/565 of the Commission of April 25, 2016, the scope of personalized recommendation covers:

a) The purchase, sale, subscription, exchange, redemption, holding, or firm commitment of a particular financial instrument;

b) The exercise or non-exercise of the right conferred by a particular financial instrument to buy, sell, subscribe, exchange, or redeem a financial instrument.

The CESR’s Q&A on the concept of advice under the MiFID Directive, particularly paragraphs 13, 14, and 15, highlights that:

  • The recommendation can be explicit or result from the issuance of an opinion or value judgment on the opportunity to buy, subscribe, or sell a particular financial instrument or to exercise the related rights.
  • The recommendation goes against simply providing information upon the client’s request.

The activity of receiving and transmitting orders on behalf of third parties is called order reception and transmission. This activity is carried out by any investment service provider (ISP) who, on behalf of an order giver, transmits orders to an authorized provider for the execution of financial instrument transactions.

Please refer to our Client Information and Complaints Handling Policy